Privacy Policy

B42 Group
Last Updated: August 2026

B42 Group is a trading brand of SUSU Social Enterprises Limited, operating within and on behalf of the University of Southampton Students' Union (SUSU).

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit www.b42group.co.uk, contact us, request a quotation, enquire about our services, attend our events, or engage with us in any other way.

For the purposes of UK data protection legislation, the SUSU Social Enterprises ("SUSU SE") is the Data Controller responsible for your personal data. SUSU SE's registration number with the Information Commissioner's Office (ICO) is ZA044135.

We may share your information with our parent charity, University of Southampton Students' Union ("SUSU"), where necessary for administration, accounting, governance, legal compliance, or where you have asked to engage with the charity's activities. SUSU's registration number with the Information Commissioner's Office (ICO) is Z3301920.

For additional information about how SUSU processes personal data, please refer to the SUSU Privacy Policy:

https://www.susu.org/about-susu/privacy-policy/

Who We Are

B42 Group provides a range of commercial and creative services, including:

Video production services

Advertising and promotional opportunities

Event management and delivery

Equipment hire

Venue and space hire

Related creative and production services

B42 Group operates as part of SUSU Social Enterprises Limited.

Contact Information

If you have any questions about this Privacy Policy or the way your personal data is processed, please contact:

University of Southampton Students' Union (SUSU)
Building 42
University Road
Southampton
SO17 1BJ

Email: sales@b42group.co.uk

Information We Collect

We may collect personal information when you:

Submit an enquiry form

Request a quotation

Enquire about equipment hire or venue hire

Engage our video production or advertising services

The personal information we collect may include:

Name

Email address

Telephone number

Organisation or company name

Postal or billing address

Event or booking requirements

Equipment or venue hire requirements

Identification documents where required for hire agreements

Payment-related information where necessary for invoicing

Any information you choose to provide in correspondence with us

We also collect certain technical information automatically when you visit our website, including:

IP address

Browser type and version

Device information

Pages viewed

Website usage data
Cookie and analytics information

How We Collect Information

We collect information in the following ways:

Directly from you when you complete forms on our website.

When you contact us by email, telephone, social media or other communication channels.

When you request a quotation or enquire about our services.

When you sign up to receive newsletters or marketing communications.

Through cookies, analytics tools and similar technologies used on our website.

Through business communications relating to events, venue hire, equipment hire, advertising opportunities or production services.

How We Use Your Information

We use your personal information to:

Respond to enquiries and quotation requests.

Provide information about our services.

Arrange and manage bookings.

Administer equipment and venue hires.

Deliver contracted services.

Issue invoices and manage payments.

Maintain customer records.

Improve our website and services.

Monitor website usage and performance.

Comply with legal and regulatory obligations.

We will only process personal data where we have a lawful basis to do so under applicable data protection legislation.

These lawful bases may include:

Performance of a contract.

Taking steps prior to entering into a contract.

Compliance with legal obligations.

Legitimate interests.

Consent, where required.

Marketing Communications

From time to time, we may provide opportunities for users to subscribe to newsletters, updates or promotional communications relating to B42 Group services.

Where required by law, we will only send marketing communications with your consent.

We may use third-party email marketing platforms, such as Mailchimp, to manage these communications.

You can unsubscribe at any time by:

Clicking the unsubscribe link in any marketing email.

Contacting us directly at sales@b42group.co.uk.

If you have previously consented to receiving marketing communications or other consent-based processing, you may withdraw your consent at any time.

Website Hosting

The B42 Group website is hosted on the Wix.com platform.

Information submitted through our website may be stored through Wix.com's data storage systems, databases and applications. Wix stores information using appropriate security measures designed to protect personal information.

For more information about Wix's privacy practices, please refer to Wix's own Privacy Policy.

Cookies and Analytics

Our website uses cookies and similar technologies to help provide, improve and protect our services.

These technologies may include:

Wix Analytics

Google Analytics

Meta (Facebook) Pixel

Essential website cookies

Performance and analytics cookies

These tools help us understand how visitors use our website, improve functionality and measure the effectiveness of our communications and advertising.

Some third-party services may place cookies or use tracking technologies in accordance with their own privacy policies.

Where legally required, we will request your consent before placing non-essential cookies on your device.

You can manage your cookie preferences through our cookie banner or through your browser settings.

Booking and Payment Services

At present, bookings and payments for certain events and activities may be processed through the SUSU Box Office or other SUSU-operated systems.

Where you are redirected to another SUSU platform to complete a booking or payment, the privacy notices, terms and conditions applicable to that service will also apply.

Equipment and Venue Hire

Where you hire equipment or venues from B42 Group, we may collect additional information necessary to:

Verify your identity

Manage bookings

Issue contracts and invoices

Take deposits where applicable

Protect SUSU property and assets

Manage returns and collections

Resolve disputes and claims

Information collected for these purposes will only be retained for as long as is reasonably necessary to fulfil contractual, operational and legal requirements.

Video Production Services

When delivering video production services, personal data may be collected outside of this website through project communications, client agreements, filming permissions, release forms or production contracts.

Consent and permissions relating to filming and appearances are managed as part of the production process and are not ordinarily collected through this website.

Sharing Your Information

We may share personal information with:

SUSU departments and authorised staff

Professional advisers, auditors and insurers

Website and technology service providers

Marketing and communications providers

Payment processors

Regulatory authorities and law enforcement agencies where required by law

We do not sell personal information to third parties.

International Data Transfers

Some of the third-party providers we use, including Wix, Google, Meta and Mailchimp, may process personal information outside the United Kingdom.

Where personal information is transferred internationally, we will take reasonable steps to ensure appropriate safeguards are in place and that your personal information is protected in accordance with applicable data protection laws.

Data Security

We take appropriate technical and organisational measures to protect personal information against:

Unauthorised access

Loss

Misuse

Alteration

Disclosure

While we work to protect personal information, no method of electronic transmission or internet storage can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as necessary to:

Deliver our services

Maintain business records

Meet contractual obligations

Comply with legal, regulatory and financial requirements

Resolve disputes and enforce agreements

Retention periods may vary depending on the nature of the information and the services provided.

Children's Privacy

Some B42 Group events may be designed for children, families or young people.

Where events are intended for individuals under 18 years of age, participation requirements and supervision arrangements will be clearly stated within event information.

We do not knowingly collect personal information directly from children without an appropriate lawful basis or, where necessary, the involvement of a parent, guardian or responsible adult.

Your Rights

Under UK data protection legislation, you may have the right to:

Access your personal information

Correct inaccurate information

Request deletion of your information

Restrict processing

Object to processing

Request transfer of your information

Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at sales@b42group.co.uk.

Complaints

If you have concerns about how we handle your personal information, please contact us first so that we can attempt to resolve the issue.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO):

https://www.ico.org.uk

Changes to This Policy

We reserve the right to update this Privacy Policy from time to time to reflect changes in our services, legal obligations or operational requirements.

Any changes will become effective when the updated policy is published on this website. We encourage visitors to review this page periodically to stay informed about how we use and protect personal information.

The latest version of this Privacy Policy will always be available at: